Student Complaint Process
In accordance with federal law and in cooperation with the Pennsylvania Department of Education, the State System provides a process to review complaints of System students or prospective students who believe their complaints have not been resolved with the System university that they were attending or hoped to attend. Grievances, complaints, or concerns must first be submitted directly to the university in accordance with university procedures and policies. If a student believes that the issue was not resolved by the university, the student may file a complaint with the State System’s Office of the Chancellor, using the System’s official complaint form.
to review the State System’s complaint process.