Frequently Asked Questions
How do I start the application?
Applicants can start Pennsylvania's State
System of Higher Education Admissions Application from any of the following: the "Apply Now" link on the websites of each of the 14 State System
universities; applynow.passhe.edu; the "Apply Now" link on passhe.edu. Applicants may also access the State System Admissions App via the National Application Center.
Should I use a different username and password for each application I
No. Regardless if you begin the
application process on a university specific website, passhe.edu or the
National Application Center, use the same username and password at each
location and throughout the process for consistency and to avoid duplicate
I am getting an error when I try to create a login indicating that my email
address is already in use; how do I create an account?
If this type of message appears,
double-check to determine if your email address is spelled correctly. Another
possibility is that another application may have been started or submitted to
one of the 14 State System universities using an account that was
already created with this email address. If you can’t remember the account
login information, click on the link at the bottom of the account. Retrieving
old username and password information may be found here. This information is linked from the login screen to an individual’s homepage
as well as applynow.passhe.edu. If account information cannot be recovered via these tools, contact
XAP Technical Support for assistance at 1-800-GO-TO-XAP (800-468-6927). XAP Help hours are M – F, 8AM to 9:30 PM EST.
I am a senior in high school, and I accidentally answered yes to taking or
have taken college courses while in high school. Now I can’t move past the
“Prior College Experience” page. What now?
On the left side of the application
screen, there is a “Skip to Another Screen” option that allows you to navigate
between all application screens without needing to save application data. Using
that feature, you can return to Screen 1 “Enrollment Information” in order to
change the answer to the “Are you taking or have you taken college courses
while in high school?” question. After saving and updating your results on
Screen 1, you will no longer be required to provide any information on Screen 6
“College Information.” Please note that when using the "Skip to Another Screen
feature," all work must be saved before skipping to another screen or it will
I can’t find my high school or college when I use the “look up”. How do I
manually enter my school information?
In order to provide a high school
or college, there is a “Find” button on the application that will take you to
a pop-up window with a pre-populated list of schools. Most schools should
appear on the list and can be found using the navigation and search tools on
that page. However, there is an option to enter your school should it not
appear on the list. After searching three times using the “Search for a school”
button and not having valid results return, a “Not on the list” option will
appear. Click on the “Not on the list” option and type your school information
and click “Add school." That will save your school data within the application.
I was timed out when I was trying to print the confirmation page and can’t
get back into the application. What now?
Log in to the State System portal at
applynow.passhe.edu. Click on the word “Apply.” Log in to your account. The user
will find a section listing all submitted applications. Click on the button
next to the submitted application to view the confirmation screen.
I want to change the method of payment for my application fee. How do I do
Depending on what payment method
selected, you may be able to use the back buttons in your browser in order to
return to the screen to select a payment method. However, if you have already
attempted to submit a payment with an electronic form of payment, such as
credit card or e-check, it is not recommended to press the back button while
you are connecting to submit payment. Should it not be possible to use the back
button to return to the payment method selection, return to the application
either via applynow.passhe.edu
or the individual university website where you first accessed the application.
Your application data should be saved and ready for submission again. When
trying to submit your application again, you will be brought back to the screen
to select your method of payment.
How do I print a copy of my confirmation page?
Use your internet browsers menu
options to print your confirmation page. If unsure of where the print command
is in your internet browser, most computers offer a print command via Ctrl+P on
Windows and Command-P on a Mac. If you are unable to print your confirmation
page upon initial submission of the application, it can be done at a later time
following the instructions available by logging into the State System portal at applynow.passhe.edu. Click on the word “Apply,” and log in to your account. The user
will find a section listing of all submitted applications. Click on the button
next to the submitted application to view the confirmation screen.
Why am I asked to provide my Social Security number?
Providing your Social Security
number is optional and is not required to make an admissions decision. The
following information provides the rationale for providing your Social Security
number on the admissions application.
The Federal Privacy Act of 1974
requires that you be notified that disclosure of your Social Security number is voluntary and is not required to determine admission. Your Social Security
number will be used to match your application with your SAT/ACT test scores
and/or financial aid information so failure to provide it may affect your
eligibility for financial aid. Your Social Security number is also used to
report your educational expenses to the Internal Revenue Service to verify any
education-related deductions you may claim on your federal income taxes.
How do you use fee waivers?
The fee waiver process is unique to
each university. Information regarding the university’s fee waiver process is
available on the instructional page (page one) of the State System Admissions App.
How do I enter college or AP classes?
To identify college coursework you
have completed or are currently enrolled in, select “Yes” to question #2 on the
Enrollment Information screen (page one) when answering whether or not you have
taken courses at a college or university while enrolled in high school or as a
student at another university or college. In Section 6 “College Information”
of the application, provide the name and address of all the
college(s)/university(s) issuing credits for coursework you have successfully
completed. Advanced Placement (AP) information should be sent directly from the
College Board to the university as per AP policies identified on each
How do I apply to other schools from the application?
There are a number of ways to apply
to other State System universities. When the applicant submits the first
completed admissions application, the confirmation page will provide a link for
the applicants to select and continue completing another application. You can
also apply by going to individual university websites; logging into your
account from the "Apply Now" link on passhe.edu; applynow.passhe.edu or by visiting the National Application Center.
I lost my login information, how can I get it?
Below the Sign In box for the users
account (applynow.passhe.edu) is a link to assist anyone who has forgotten
his/her username and/or password. Applicants may also call 1-800-468-6927 (XAP
Help M – F, 8AM to 9:30 PM EST) or email firstname.lastname@example.org for
Where do I find the application online?
How do I know if my application was successfully submitted?
You can track submitted or “in
progress” applications or even apply to additional State System universities by logging into your account as shown in the example below.
How do I make changes to an already submitted application?
The process to make changes to an
already submitted application is unique to each university. Information on how
to submit changes is available on the instructional page for each university.