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Collaborate Instructions

About

The platform for the conference sessions is Blackboard Collaborate. Collaborate is a web-conferencing tool built specifically for live, multimedia, many-to-many collaboration using:

  • Voice over internet (VoIP) audio
  • Telephone audio
  • Live webcams
  • Breakout rooms
  • Interactive whiteboard
  • Chat style messaging
  • Shared viewing of applications 
 

Technology Requirements

Two choices for Audio

Headphones / Headset and Microphone

A headset or headphones and a microphone are required when using VOIP with Blackboard Collaborate, as feedback can occur when participants use their computer speakers for audio. 

If joining the Blackboard Collaborate room from a location with background noise, a headset is recommended.

Telephone

A telephone number will also be available to dial in to the session audio.  To reveal the phone number and your unique PIN, click on the phone icon above the video window.  Note: Please mute your computer speakers.  Mute your phone when not speaking. 

Webcam

To take full advantage of Blackboard Collaborate's features, a webcam is recommended but not required.
 

Connecting to Blackboard Collaborate

Initial Configuration 

Before connecting for the first time, visit the Blackboard Collaborate First Time Users page to verify that your system meets Blackboard Collaborate's requirements. The First Time Users page will provide additional instructions on how to upgrade the Java version on your machine, if needed.

The First Time Users page also provides access to a v12 Configuration Room, where you can test your audio configuration and set your connection speed. When joining the v12 Configuration Room, you will need to open or save the file meeting.jnhlp. It may take 1-3 minutes to download and launch the Blackboard Collaborate client. Once you have successfully completed your configuration, you can exit the room.

Connecting

 

When connecting to the Blackboard Collaborate room, you will be asked to type in your first and last name, which you need to complete before continuing to the Blackboard Collaborate room.

You will also need to open or save the file dropin.jnlp.

Troubleshooting

 

If you cannot connect to the Blackboard Collaborate room, visit the Blackboard Collaborate First Time Users page to verify that your system meets Blackboard Collaborate's requirements.

Google Chrome users may see a message that the correct version of Java is not installed, even if the machine does have the current version of Java installed. If you've that verified the version of Java installed on your machine is up to date and you still cannot connect to the Blackboard Collaborate room, you may wish to try connecting to Blackboard Collaborate with a different browser, such as Firefox or Internet Explorer.